Medical Assistant

Job Description:

The Medical Assistant/Phlebotomist plays a vital role in assisting clients with outpatient psychiatry services. They provide information, clinic and lab services, and check-in assistance while promoting a positive relationship between clients and clinic staff. Additionally, the Medical Assistant helps with Phlebotomy, insurance assistance, and supports the Registered Nurse in monitoring and improving the health outcomes of individuals served.

Essential Job Functions:

Assisting physicians and nursing staff with patient care
Preparing patients for examination and treatment
Taking patient histories and vital signs
Preparing exam and treatment rooms with necessary instruments
Administering injections and performing lab testing and phlebotomy
Preparing and maintaining supplies and equipment for treatments
Responsible for appointment scheduling, prior authorizations, and chart management
Providing information to patients to help them benefit from clinic services
Visiting residential locations as assigned by Leadership
Reviewing physician's orders, MARs, diets, and diet/choking precaution forms during visits
Identifying additional medical training needs and communicating with the team
Supporting staff in communications with doctors, pharmacies, and other medical specialists
Coordinating with Residential RN for hospital visits, discharge planning, and other medical needs
Conducting health and medical reviews as instructed by leadership
Checking and maintaining Durable Medical Equipment quarterly
Accompanying individuals to medical appointments and ensuring their rights are protected
Communicating health concerns to the agency team and taking appropriate action
Maintaining a schedule of clients' doctor appointments and sending reminders to staff
Providing direct support and care hours to medically involved individuals as needed
Performing general lab and phlebotomy duties, communicating lab results to providers and nursing staff
Assisting with client rooming, verification of data and medical history, and preliminary physical requirements
Completing documentation in a timely manner according to company policies and procedures
Performing light housekeeping of check-in, lab, and medication rooms
Inventorying and restocking supplies, maintaining lab refrigerator temperature logs
Managing clinic injection calendar and notifying providers and clients of refill needs
Unlocking clinic doors, checking nursing mailbox, and conducting weekly sample medication count
Participating in required meetings and performing other duties as assigned by nursing staff and leadership.

Knowledge, Skills, and Abilities:

Operates calmly in a crisis and maintains positive relationships with various stakeholders
Has good verbal and written communication skills
Maintains a positive attitude and adapts to a rapidly changing environment
Upholds the organization's mission, values, and principles
Works with people of different socio-economic backgrounds with dignity
Ensures client information confidentiality and follows safeguarding protocols
Can read and interpret various documents and reports within electronic health records
Writes reports and correspondence effectively using multiple platforms
Communicates effectively in-person, over the phone, and through video conferencing
Possesses basic mathematical and problem-solving skills
Follows instructions and accepts supervision

Experience and Education Qualifications:

High school diploma or equivalent required
Graduate from an accredited Medical Assistant Program or Licensed Practical Nurse in applicable state
CPR certification preferred
Phlebotomy training and previous lab experience preferred
One year of experience in a physician office setting preferred

Supervisory Requirements:

N/A

Employment Requirements:

Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
Completion of New Hire Orientation at the beginning of employment.
All training requirements including Relias at the beginning of employment and annually thereafter.
Current driver’s license, acceptable driving record and current auto insurance.

Physical Requirements:

ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.

Share this job

Related Jobs

CMA

Full-time

1 week ago

Med Assistant Front Office - Plainfield Monday-Friday 8:00am-5:00pm

Hendricks Regional Health Plainfield, IN

Job Summary : To assist in the delivery of primary health care and patient care management in an administrative capacity. Daily responsibilities of the position are based solely on the needs of the practice at any given time. Job Description Essential Responsibilities: 1. Demonstrates proficiency with computer skills. 2. Demonstrates telephone courtesy to patients, visitors and co-workers. 3. Demonstrates proficiency in use of all front office equipment. 4. Maintains medical records according to policy and procedures. 5. Demonstrates proficiency in check in and check out processes. 6. Collects all monies due from patients and properly prepares for deposit. 7. Maintains strict patient confidentiality. 8. All other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Education and Experience Required: 1. Graduation from a Medical Assistant Program or accredited Nursing Program or be a Certified or Registered Medical Assistant. Those that were hired prior to 2018 are grandfathered from the educational and/or certification requirements. Work Shift : 8:00am – 5:00pm (United States of America) Scheduled Weekly Hours : 40

CMA

Full-time

3 weeks ago

Medical Assistant Full Time Hendricks Rheumatology

Hendricks Regional Health Plainfield, IN

Job Summary : To assist in the delivery of health care and patient care management in a clinical capacity. Daily responsibilities of the position are based solely on the needs of the practice at any given time. Job Description Essential Responsibilities: 1. Provides directly and through delegation patient care for facility clients. Maintains knowledge of normal/abnormal parameters that identify clients at risk. Provides patient care in accordance to standards and guidelines. Responds to telephone calls and triages appropriately. Provides patient with reassurance, accurate teaching and direction. 2. Ensures efficient delivery of healthcare services throughout the duration of the patient visit. Ensures that medical records are completed, accurate and updated. Initiates patient contact and prepares patient for examination. Obtains vital signs, weight, age, temperature, blood pressure, pulse, respiratory, history and chief complaint. Observes patients with abnormal signs and symptoms, communicates their condition to the physician and documents the same in the medical record. Ensures patient understanding of physician instruction upon discharge. Documents patients medical record entries and documents charge information into electronic medical record for billing. 3. Assist with testing and treatment procedures under the Physicians supervision. Assists physician in applying splints and dressings. Performs and follows through in all indicated orders from physician. Assists with sample medications and sample medication logs. Arranges and administers any necessary patient testing or admission. Obtains appropriate referrals required. Retrieves test results as needed and notifies patient. Assists physician in preparing for minor surgeries and physicals. Obtains appropriate consents before all invasive procedures or immunizations are preformed. Distributes patient education materials as directed. Assists in patient instruction and ascertains patient understanding regarding treatment and medication usage. Performs laboratory tests and treatments as prescribed. Assists in maintaining laboratory log. 4. Ensures all patient care areas, equipment and materials are appropriately stocked and maintained. Maintains and organizes adequate supply of patient education materials. Orders and maintains required supplies and equipment for clinical care areas ensuring exam rooms are stocked appropriately. Keep exam rooms clean, free of waste and organized in accordance with cleaning protocol. Ensures that instruments are sterile and equipment is in working order. 5. All other duties as assigned Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Education and Experience Required: 1. Graduation from an accredited Medical Assistant Program or accredited Nursing Program. Work Shift : 8:00am – 4:30pm (United States of America) Scheduled Weekly Hours : 40

Medical Assistant II-Primary Care-Plainfield

IU Health Cartersburg, IN

Overview Full-time/Days/40 hours per week Hours: 8:00am-5:00pm Location: 302 Dan Jones Road Suite 161 Plainfield, IN 46168 No weekends/No IUH observed holidays Daily tasks include but not limited to clinical pool, rooming, injections, labs, Pre-visit planning working quality lists. Minimum of two years of Medical Assistant experience preferred. Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. High school diploma or equivalent required. Graduation from a Medical Assistant program required. Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC). Knowledge of OSHA, CLIA, and ADA required. Knowledge of ICD-10 and CPT coding required. TB validated (to administer or read) or validation obtained within 6 months of hire preferred. Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire. Knowledge of standard laboratory and medical procedures. Knowledge of insurance plans and third-party payers. Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists. Requires basic math and accurate data collection and entry skills.

CMA

Full-time

2 weeks ago

Medical Assistant II-Orthopedics-Methodist Medical Plaza East

IU Health Indianapolis, IN

Overview This Medical Assistant II role is a split FTE supporting both Sports Medicine and Podiatry clinics. Ideal for someone who enjoys variety and is comfortable adapting in a fast‑changing environment. Location: 9650 East Washington Street, Indianapolis, IN Schedule: Monday–Friday, 8:00 AM – 4:30 PM (40 hours/week) Day Shift | No Weekends or Holidays Responsibilities include: Rooming patients and taking vitals Clinical documentation and paperwork Managing pool messages Clinic prep and general support tasks Provide onsite support within both sports program and podiatry program. Qualifications: Non‑certified candidates considered for (MA I) Flexible, team‑oriented, and open to change Perks & Benefits: 401(k) with employer match Tuition reimbursement Student loan forgiveness eligibility Employee Assistance Program (EAP) Healthy Results wellness program with bi‑weekly financial incentives Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. High school diploma or equivalent required. Graduation from a Medical Assistant program required. Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC). Knowledge of OSHA, CLIA, and ADA required. Knowledge of ICD-10 and CPT coding required. TB validated (to administer or read) or validation obtained within 6 months of hire preferred. Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire. Knowledge of standard laboratory and medical procedures. Knowledge of insurance plans and third-party payers. Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists. Requires basic math and accurate data collection and entry skills.

Medical Assistant II-Primary Care & Family Med-East Washington

IU Health Indianapolis, IN

Overview No Weekends | No Holidays | Monday–Friday Location: 9650 E Washington St, Suite 100, Indianapolis, IN Schedule: 7:00 AM – 4:00 PM (1‑hour lunch) Non‑Certified Candidates: Welcome to apply to be considered for a MA I position which does not require current certification. What You’ll Do: Room patients and take vital signs Perform EKGs and point‑of‑care testing Administer vaccines Assist with paperwork, faxes, and prior authorizations Stock and clean exam rooms Support clinic operations as part of a collaborative MA team Who we are looking for: Team players who are willing to jump in and help Candidates eager to learn and grow their clinical skills Individuals who stay positive in a busy environment Those interested in advancing within healthcare Grow Your Career at IU Health: Tuition reimbursement to support certifications or education Student loan forgiveness eligibility Exposure to multiple providers and specialties Internal opportunities for advancement across IU Health Benefits: 401(k) with employer match Free Employee Assistance Program (EAP) Healthy Results wellness incentives A strong entry‑level opportunity to gain hands‑on clinical experience and grow through IU Health’s Medical Assistant career ladder. Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. High school diploma or equivalent required. Graduation from a Medical Assistant program required. Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC). Knowledge of OSHA, CLIA, and ADA required. Knowledge of ICD-10 and CPT coding required. TB validated (to administer or read) or validation obtained within 6 months of hire preferred. Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire. Knowledge of standard laboratory and medical procedures. Knowledge of insurance plans and third-party payers. Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists. Requires basic math and accurate data collection and entry skills.