Clinical Patient Navigator (CMA, CNA)

$19.69 - $24.20 / hour

Think you are a great fit? Learn more about this role here:

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.

The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC.

All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.

Essential Functions/Responsibilities:

Coordinates with Center leadership to maximize daily patient census.
Actively participates in staff meetings to support key functions within the Center.
Greets patients and other visitors, answers and routes calls to appropriate staff.
Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model.
Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
Collects and enters patient charges in databases.
Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
Coordinates/schedules ancillary testing with other hospital departments.
Arranges for patient transportation as needed.
Maintains office equipment and supplies as needed, and medical supplies as directed.
Performs other duties as required.

Required Education, Experience and Credentials:

High School Diploma or General Education Development (GED); Associate’s degree preferred
Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred

Preferred Knowledge, Skills and Abilities:

Proficient in Microsoft Office (Word, Excel, Outlook)
Good customer, interpersonal and communication skills, both orally and in writing
Organization and time-management skills
Ability to type 60 words per minute (wpm)
Basic math skills
Attention to details
Ability to maintain confidentiality
Ability to work in a fast-paced environment and to work on multiple projects at the same time
Ability to work with others and in a team environment

Physical Demands:

Being in a stationary position for extended periods of time (4 hours or more)
Viewing computer screen for extended periods of time (4 hours or more)
Keying frequently on a computer for 4 hours or more
Reading
Communicating
Detecting sounds by ear
Close, distance and peripheral vision
Lifting/moving items up to 75 pounds with equipment assistance
Repetitive motions
Bending/stooping
Writing

Work Environment:

Patient care environment

#RSR #LI-RS1

The hourly rate for this position generally ranges between $19.69-$24.20 Per Hour

This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.

If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.

Share this job

Related Jobs

Certified Medical assistant

Healogics, LLC. Huntington, NY

$21.95 - $27.20 / hour

The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Certified Medical Assistant provides and coordinates the delivery of clinical and non-clinical services under the direction of the Registered Nurse (RN) or Provider. This position also performs a variety of clerical duties to assist the WCC’s staff. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable. Essential Functions/Responsibilities: Performs pre-certification duties such as receiving referral on new patients, verifying patient coverage and communicating with primary care provider and insurance company as needed to obtain authorization for initial visit. Assists the RN or LPN/LVN during the patient’s intake/discharge process: Collecting, recording and reporting data that includes vitals, Temperature, Pulse and Respiration (TPR), Blood Pressure (BP) and blood sugar readings Taking wound photography and measurement Tracking the observed responses to treatment Recording care given as observed responses to treatment, including participation in wound care/Hyperbaric plan Reporting unusual observations or changes in patient condition/behaviour Collecting specimens as requested Assist in vein clinic as assigned after Healogics Vein Clinic training completed Tracks patient visit information to include entering documentation in database systems or on the paper forms; copying documentation to hospital billing department Performs recertification/extension of additional services. This includes: Sending clinical information and photographs to appropriate insurance company with request for an extension of visit numbers or time Documenting authorization information on log upon receipt of extension; and copying the update to patient finance and attending wound center Medical Doctor (MD) Handling insurance recertifications Performs Hyperbaric Oxygen therapy related duties as needed, upon the completion of the required Healogics training. Completes unit tasks such as cleaning exams areas, hyperbaric gurneys and chambers, as well as processing sterile instrument, and performing other unit task as required. Assists the center’s staff with clerical services handled by Front Office Coordinators as needed such as: Answering the phone, greeting patients and visitors, routing calls to appropriate staff, scheduling patient appointments Coding and insurance processing; obtaining insurance information from patients, and obtaining insurance verification for services Coordinating Patient Ancillary Testing with other hospital departments, Entering, verifying, and reconciling patient charges Assembling new charts, maintaining and filing existing charges, “spot checking” charts for data completeness and signatures Entering data into proprietary database and into hospital data systems (patient registration) as directed, and auditing data entry and generating reports as directed Maintaining office equipment and supplies, as well as ordering as needed Communicates on a regular basis with payors and updates/documents the outcome(s). Relates customer concerns and needs to medical personnel and tracks them in appropriate databases to ensure satisfactory outcome May function as a Documentation Assistant (scribe) in accordance with Healogics policy Performs other duties as required. Clinical Duties varying by State: Information gathering for intake and discharge Explaining treatment procedures to patients Preparing patients for examination Assisting the Provider or the RN during the exam Collecting and preparing laboratory specimens Performing basic laboratory tests Removing and changing dressings Required Education, Experience and Credentials: High School Diploma or General Education Development (GED) Graduate from a Medical Assistant program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES) Current Certified Medical Assistant (CMA) certification – to maintain throughout the duration of employment in the position (as applicable in state of practice) Six (6) or more months of related experience in an acute hospital, rehabilitation hospital, or skilled nursing unit preferred Required Knowledge, Skills and Abilities: Demonstrated competency in BLS (Basic Life Support) Demonstrated organization, prioritization and time-management skills Strong interpersonal, listening, as well as oral communication skills Customer service skills and follow-up skills Ability to multi-task and to work in a fast-paced environment Ability to work with others and in a team environment Problem solving skills Proficient in Microsoft Office (Excel, Word, Outlook) Physical Demands: Being in a stationary position for extended periods of time (4 hours or more) Viewing computer screen for extended periods of time (4 hours or more) Keying frequently on a computer for 4 hours or more Reading Lifting/moving items up to 75 pounds with equipment assistance Pushing/pulling Bending/stooping Communicating Close, distance and peripheral vision Reaching/grasping/touching with hands Writing Work Environment: Primarily indoors environment Patient care environment Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc) Exposure to mechanical equipment Proximity to moving objects The hourly rate for this position generally ranges between $21.95-$27.20 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.

Clinical Patient Navigator (CMA certified)

Healogics, LLC. Belleville, IL

$18.07 - $22.17 / hour

The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Clinical Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC. This individual serves in a dual administrative/clinical role to streamline workflow in providing effective and exceptional patient care. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable. Essential Functions/Responsibilities: Administrative Functions: Coordinates with Center leadership to maximize daily patient census. Actively participates in staff meetings to support key functions within the Center. Greets patients and other visitors, answers and routes calls to appropriate staff. Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model. Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases. Collects and enters patient charges in databases. Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers. Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures. Coordinates/schedules ancillary testing with other hospital departments. Arranges for patient transportation, as needed. Maintains office equipment and supplies as needed, and medical supplies as directed. Clinical Functions: Under the direction of the RN/Provider, provides wound-related patient care as approved by hospital protocols, Policies & Procedures and scope of practice and with documented competencies where necessary May assist with intake and discharge within scope of practice and according to hospital bylaws and completion of appropriate skills competencies May perform hyperbaric oxygen therapy related duties, as needed, after completing the required Healogics hyperbaric training and completion of required skills competency May assist in Vein Clinic within scope of practice after Healogics Vein Clinic training completed (if applicable) Gathers patient information. Gathers necessary equipment and supplies for the RN or provider. Reports quality of care issues to Clinical Nurse Manager Communicates as needed with all team members regarding therapeutic interventions to ensure quality of care. May function as a Documentation Assistant (scribe) in accordance with Healogics policy Performs other duties as required. Required Education, Experience and Credentials: High School Diploma or General Education Development (GED); Associate’s degree preferred Graduate from a Certified Medical Assistant (CMA) approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES). Current CMA Certification licensed in the state of employment – to be maintained throughout the duration of employment in the position Minimum of Two (2) or more years office administration experience is required; Preferably in a medical setting, acute hospital, rehabilitation hospital, or skilled nursing unit. Prior medical coding experience preferred Required Knowledge, Skills and Abilities: Demonstrated competency in BLS (Basic Life Support) Proficient in Microsoft Office (Word, Excel, Outlook) Good customer, interpersonal and communication skills, both orally and in writing Organization and time-management skills Basic math skills Attention to details Ability to maintain confidentiality Ability to work in fast paced environment and to work on multiple projects at the same time Ability to work with others and in a team environment #LIMG1 Physical Demands: Being in a stationary position for extended periods of time (4 hours or more) Viewing computer screen for extended periods of time (4 hours or more) Keying frequently on a computer for 4 hours or more Reading Lifting/moving items up to 75 pounds with equipment assistance Pushing/pulling Bending/stooping Communicating Writing Close, distance and peripheral vision Reaching/grasping/touching with hands Detecting sounds by ear Repetitive motions Work Environment: Primarily indoors environment Patient care environment Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc) Exposure to mechanical equipment Proximity to moving objects The hourly rate for this position generally ranges between $18.07-$22.17 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.

PRN - Medical Front Office Coordinator

Healogics, LLC. Mooresville, NC

$17.81 - $21.90 / hour

Medical Assistant PRN- Certified Medical Assistant PRN- CMA- MA

Healogics, LLC. Lake Jackson, TX

$19.95 - $24.73 / hour

The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Certified Medical Assistant provides and coordinates the delivery of clinical and non-clinical services under the direction of the Registered Nurse (RN) or Provider. This position also performs a variety of clerical duties to assist the WCC’s staff. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable. Essential Functions/Responsibilities: Performs pre-certification duties such as receiving referral on new patients, verifying patient coverage and communicating with primary care provider and insurance company as needed to obtain authorization for initial visit. Assists the RN or LPN/LVN during the patient’s intake/discharge process: Collecting, recording and reporting data that includes vitals, Temperature, Pulse and Respiration (TPR), Blood Pressure (BP) and blood sugar readings Taking wound photography and measurement Tracking the observed responses to treatment Recording care given as observed responses to treatment, including participation in wound care/Hyperbaric plan Reporting unusual observations or changes in patient condition/behaviour Collecting specimens as requested Assist in vein clinic as assigned after Healogics Vein Clinic training completed Tracks patient visit information to include entering documentation in database systems or on the paper forms; copying documentation to hospital billing department Performs recertification/extension of additional services. This includes: Sending clinical information and photographs to appropriate insurance company with request for an extension of visit numbers or time Documenting authorization information on log upon receipt of extension; and copying the update to patient finance and attending wound center Medical Doctor (MD) Handling insurance recertifications Performs Hyperbaric Oxygen therapy related duties as needed, upon the completion of the required Healogics training. Completes unit tasks such as cleaning exams areas, hyperbaric gurneys and chambers, as well as processing sterile instrument, and performing other unit task as required. Assists the center’s staff with clerical services handled by Front Office Coordinators as needed such as: Answering the phone, greeting patients and visitors, routing calls to appropriate staff, scheduling patient appointments Coding and insurance processing; obtaining insurance information from patients, and obtaining insurance verification for services Coordinating Patient Ancillary Testing with other hospital departments, Entering, verifying, and reconciling patient charges Assembling new charts, maintaining and filing existing charges, “spot checking” charts for data completeness and signatures Entering data into proprietary database and into hospital data systems (patient registration) as directed, and auditing data entry and generating reports as directed Maintaining office equipment and supplies, as well as ordering as needed Communicates on a regular basis with payors and updates/documents the outcome(s). Relates customer concerns and needs to medical personnel and tracks them in appropriate databases to ensure satisfactory outcome May function as a Documentation Assistant (scribe) in accordance with Healogics policy Performs other duties as required. Clinical Duties varying by State: Information gathering for intake and discharge Explaining treatment procedures to patients Preparing patients for examination Assisting the Provider or the RN during the exam Collecting and preparing laboratory specimens Performing basic laboratory tests Removing and changing dressings Required Education, Experience and Credentials: High School Diploma or General Education Development (GED) Graduate from a Medical Assistant program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES) Current Certified Medical Assistant (CMA) certification – to maintain throughout the duration of employment in the position (as applicable in state of practice) Six (6) or more months of related experience in an acute hospital, rehabilitation hospital, or skilled nursing unit preferred Required Knowledge, Skills and Abilities: Demonstrated competency in BLS (Basic Life Support) Demonstrated organization, prioritization and time-management skills Strong interpersonal, listening, as well as oral communication skills Customer service skills and follow-up skills Ability to multi-task and to work in a fast-paced environment Ability to work with others and in a team environment Problem solving skills Proficient in Microsoft Office (Excel, Word, Outlook) Physical Demands: Being in a stationary position for extended periods of time (4 hours or more) Viewing computer screen for extended periods of time (4 hours or more) Keying frequently on a computer for 4 hours or more Reading Lifting/moving items up to 75 pounds with equipment assistance Pushing/pulling Bending/stooping Communicating Close, distance and peripheral vision Reaching/grasping/touching with hands Writing Work Environment: Primarily indoors environment Patient care environment Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc) Exposure to mechanical equipment Proximity to moving objects The hourly rate for this position generally ranges between $19.95-$24.73 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.

Medical Assistant - Wound Care Clinic

Sanford Health North River, ND

$17 - $25.50 / hour

Careers With Purpose With over 224 clinic locations and 46 medical centers, Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. If you’re looking to start or further develop your career in healthcare, join our ambulatory nursing care team which sees 5.2 million clinic and outpatient visits every year. Our workplace culture focuses on treating patients and co-workers like family. Facility: Sanford Broadway Clinic Location: Fargo, ND Address: 737 Broadway N, Fargo, ND 58102, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Starting Rate: $17.00 - $25.50 Pay Info: * experience credit added to wage * Job Summary We’re seeking a caring, responsible, and empathetic Medical Assistant (MA/CMA) who will be involved in assisting with patient care for all ages in an ambulatory setting. The Medical Assistant will be an advocate for the patient’s needs by collaborating with both the patient and their care team to ensure that the patient is comfortable throughout their healthcare journey at Sanford. As a Medical Assistant, you can look forward to creating strong bonds with your patients and co-workers and have multiple opportunities for growth and development. Responsibilities Collects subjective and objective health status data from the patient or caregiver and communicates data to healthcare provider Follows through on the patient’s plan of care under the direction of the provider Communicates the provider’s written instructions for care to the patient, or caregiver Participates in care for patients, across the lifespan, in all phases of preventative care, health maintenance, treatment, and follow-up as patients move in and out of care settings Obtains vital signs, prepares patients for examinations, observes and reports patient’s signs or symptoms, and performs point of care testing Qualifications Must be a graduate of a recognized Medical Assistant program. Prior experience in a healthcare setting is preferred. Nationally certified or registered as a Medical Assistant (MA). Certification (CMA) obtained through a nationally approved certification program for medical assistant, including but not limited to: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA), Clinical Medical Assistant Certification (CMAC) through the American Medical Certification Association (AMCA), or National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT), etc. Registration (RMA) obtained through the American Medical Technologists (AMT) also acceptable. Additional state requirements include: North Dakota (ND) registration as an MAIII through the ND Board of Nursing. If the incumbent does not already hold their registration as an MAIII through the ND Board of Nursing at time of hire they will be granted 4 months to obtain registration. All medication administration performed by the incumbent prior to obtaining the MAIII must be supervised by a licensed nurse. Additionally, must also be registered on the ND Board of Nursing UAP Registry if they do not possess MAIII registration at time of hire. MAs working within Minnesota (MN), Iowa (IA), South Dakota (SD) and Oregon (OR) do not require state registration. Basic Life Support (BLS) certification required within six months of employment. Re-certification as required. Benefits Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0256099 Job Function: Nursing Featured: No