Assistant Nurse Manager-Mount Sinai Union Square - Thyroid Institute 9:30am-5:30pm

Mount Sinai Health System New York, NY 10003, US

$95,450 - $143,175 / year

Description

The Assistant Nurse Manager is a Registered Professional Nurse with broad knowledge and skills who acts as clinical leader in the daily functioning of the unit and oversight of quality patient care delivery, in conjunction with, or in the absence of, the Clinical Nurse Manager.

Responsibilities

Patient Care

1. Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience.

2. Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors.

3. Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care.

4. Validates staff members round hourly on all patients by direct observation and patient feedback.

5. Assesses staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed.

6. Conducts rounding of all patients on a daily basis (Monday-Friday.)

7. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan.

8. Collaborates with the physician dyad and escalates concerns as appropriate.

9. Follows up on all patient concerns in a timely manner and provides service recovery as needed.

10. Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions.

Patient Experience

1. Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP, AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding (PHR), Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration.

2. Huddles with staff at the start of each shift, identifying high-risk patients who require special attention.

3. Communicates to nursing leadership concerns or issues identified during huddle and throughout shift.

4. Initiates service recovery for patients and family members who have concerns and escalates to Clinical Nurse Manager/Associate Director of Nursing/designee or Patient Relations as needed.

5. Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity.

6. Considers the patients values, preferences, expressed needs and knowledge in all aspects of care.

7. Empowers staff to use evidence-based practices to increase understanding of patient's perceptions of care.

8. Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions.

Quality and Safety

1. Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice.

2. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans.

3. Fosters a fair and open culture that encourages error and near-miss occurrence reporting.

4. Leads interdisciplinary quality improvement teams using the principles of high reliability.

5. Reviews unit progress, changes and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team.

6. Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol.

7. Monitors institutional information technology infrastructure and corrects gaps in clinical nurse documentation.

8. Leads staff participation in quality and safety initiatives and mandated compliance measures.

9. Demonstrates accountability for all unit quality and safety practices and compliance and ensures required evaluation of staff competencies is maintained.

Operations and administration

1. Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units.

2. Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter disciplinary collaboration, resources and financial viability) supports the goals of the organization.

3. Works collaboratively with physician dyads and the healthcare team to promote patient care and regulatory standards.

4. Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission.

5. Oversees 24-hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations.

6. Prepares, implements and monitors unit budgets, including capital equipment allocation, budget variances, management of OT and vacancies according to MSHS financial goals.

7. Maintains control of established positions and manages the recruitment and retention of qualified staff.

8. Maintains patient/employee confidentiality in the management of information.

9. Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed.

10. Monitors availability and maintenance of nursing equipment and supplies.

11. Conducts regular staff meetings to ensure communication with staff about progress, changes and compliance with all hospital policies and procedures.

12. Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes.

13. Facilitates organizational change initiatives by using effective strategies.

14. Leads a shared decision-making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives.

15. Interprets and implements collective bargaining agreements affecting staff.

16. Responds to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings.

Professional Development

1. Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence.

2. Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team.

3. Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust.

4. Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team.

5. Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others.

6. Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs.

7. Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives.

8. Serves as a professional role model and preceptor for new leadership staff and students.

9. Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care.

10. Contributes to the profession of nursing through leadership and participation in professional organizations.

Qualifications

Bachelor of Science with a major in nursing required, master's in nursing or health related field preferred.

3 years minimum clinical nursing experience with some Charge Nurse/Supervisory experience preferred. Interventional Radiology/Cardiac Cath Lab experience required. Must have relevant clinical competence in area of nursing practice assigned.

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $95450 - $143175 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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Patient Advocate Identifies needs on admission and communicates patient s and family’s needs to physician, social worker, and/or case manager. Relays information regarding plan of care, patient progress, scheduling of tests/procedures to patient and family. Includes patient and surrogate in care planning. Act as conduit of information for patient and family. Job Function: 09. Professional Practice Functions. Demonstrates willingness to float to other departments. Collaborates with physician practices in clinical care and protocols Job Function: 10. Promote Staff Professional Development, develop/coordinate staff competencies, compliance tracking, onboarding of new nurses, Magnet champion, assist with policies/competencies Other Tasks Which May Be Required Physical Requirements: As defined by Occupation Safety/OMS Required Education and/or Experience: NJ RN License BSN preferred Oncology certification preferred Required QUALIFICATIONS Graduate of an accredited Nursing Program. Current state licensure as a Registered Nurse. BLS certification. Preferred Bachelor’s degree in nursing. All ASN must complete their BSN studies within five years of their start date. Master’s degree in nursing or related field. 1+ year of experience in Nursing or relevant area. About Us At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: Morristown Medical Center, Morristown, NJ Overlook Medical Center, Summit, NJ Newton Medical Center, Newton, NJ Chilton Medical Center, Pompton Plains, NJ Hackettstown Medical Center, Hackettstown, NJ Goryeb Children's Hospital, Morristown, NJ CentraState Healthcare System, Freehold, NJ Atlantic Home Care and Hospice Atlantic Mobile Health Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We Have Received Awards And Recognition For The Services We Have Provided To Our Patients, Team Members And Communities. Below Are Just a Few Of Our Accolades 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years Best Places to Work in Healthcare - Modern Healthcare 150 Top Places to work in Healthcare - Becker's Healthcare 100 Accountable Care Organizations to Know - Becker's Hospital Review Best Employers for Workers over 50 - AARP Gold-Level "Well Workplace": Wellness Council of America (WELCOA) One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine Official Health Care Partner of the New York Jets NJ Sustainable Business Morristown Medical Center is a nationally-recognized leader in cardiology and heart surgery, orthopedics, gynecology, geriatrics, gastroenterology and GI surgery, pulmonology and lung surgery, and urology. We are the only hospital in New Jersey named one of America's '50 Best Hospitals' for six consecutive years by Healthgrades and one of the World's Best Hospitals by Newsweek. We were included on Becker's Healthcare 2020 list of "100 Great Hospitals in America". In addition, Leapfrog recognized us with an "A" hospital safety grade - its highest - twelve consecutive times, and the Centers for Medicare and Medicaid Services awarded us again with its highest five-start rating in 2020. Morristown Medical Center is a Magnet Hospital for Excellence in Nursing Service, the highest level of recognition achievable from the American Nurses Credentialing Center for facilities that provide acute care services. Our nonprofit hospital was also designated a Level I Regional Trauma Center by the American College of Surgeons and a Level II by the State of NJ. Team Member Benefits Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) Life & AD&D Insurance. Short-Term and Long-Term Disability (with options to supplement) 403(b) Retirement Plan: Employer match, additional non-elective contribution PTO & Paid Sick Leave Tuition Assistance, Advancement & Academic Advising Parental, Adoption, Surrogacy Leave Backup and On-Site Childcare Well-Being Rewards Employee Assistance Program (EAP) Fertility Benefits, Healthy Pregnancy Program Flexible Spending & Commuter Accounts Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.