Overview SSM Health Neuro Transitional Center A Joint Venture between Select Medical and SSM Health Position: Director of Nursing (DON) Location: O'Fallon, MO Schedule: Full-Time Monday-Friday, 8 hour days Sign-On Bonus: $15,000 RCAL Certification Required Responsibilities Job Summary: Directs residential operations to ensure regulatory and accreditation compliance. Promotes employee engagement and patient/family satisfaction. Oversees day-to-day operations of the residence, patient care and staff education through implementing program philosophy and systems to achieve program goals. Leads employees to deliver a value based program through assuring patients and families are treated with respect and dignity and monitoring that they feel safe, secure and comfortable in the facility. Serves as listed administrator of the residence. Job Duties: Directs residential facility operations to ensure compliance with federal and state regulations and, CARF accreditation standards. Participates as part of the leadership team to ensure program quality and adherence to NTR policies and procedures, risk management program and program philosophy are consistently delivered. Oversees direct care staff across all environments of care. Ensures orientation, annual education and competencies are reflective of regulatory and accreditation standards. Implementing the inclusion of key components of NTR program philosophy including at a minimum the transdisciplinary team model, risk management program, environmental focus, effective communication, documentation compliance and accuracy, adherence to patient plan of care and daily patient activity tasks. Ensures the center meets NTR standards for safety, aesthetics, cleanliness, organization, decor, maintenance, and landscaping. Provides on the floor training demonstrating skilled execution of the treatment model, approaches and interactions with patients and families consistent with program philosophy, best practices within scope of license. Attends and provides input into required meetings which may include clinical and leadership huddles, team conference, family conferences, admissions meeting, quality meeting, site specific meetings, and other meetings as needed. Implements plans in collaboration with leadership to ensure annual and ongoing employee feedback through corporate surveys, training feedback surveys and other ad hoc surveys as needed. Assists in analysis of results and implements action plans to address concerns and promote employee engagement. Ensures patient council meetings are conducted monthly and patient feedback is shared, concerns addressed and incorporated into program performance and management. Oversight of transportation, and vehicle maintenance ensuring compliance to NTR policies, risk management program, state and accreditation standards. May occasionally transport patients into the community. Participates in on call rotation. Ensures recommendations of outside specialty consultants are integrated into the patient plan of care by direct care staff. Oversees the operational expenses to ensure compliance to budget. Supervises food and material management to ensure the center has adequate supplies and compliant with corporate, regulatory and NTR standards for emergency preparedness, processing and receiving. Ensures compliance with NTR performance measurement and management program including incident report, investigation, RCA reviews, tracking and analysis of direct care quality metrics within scope of license. Evaluates performance of assigned staff. Performs other duties as requested. Qualifications Minimum Skills, Knowledge & Abilities (including licensure, certification and other job-related credentials) Current state licensure as Registered Nurse (RN) BLS certification through the American Heart Association required. Current State Driver's License in good standing required Knowledge of staffing patterns/ratios preferred Two years of leadership experience in an assisted living or neuro transitional rehabilitation environment preferred; experience with acquired brain injury and spinal cord injury population preferred. Ability to delegate and problem solve effectively. RCAL Required (Residential Care/Assisted Living Certification/License)
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Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Registered Nurse, you will assists practitioners with patient care, physical examinations, ancillary tests, and performs a variety of administrative duties. Responsibilities Escorts patients to exam room, prepares patients for examination and treatment and assists the practitioner, as requested Draws blood and prepares appropriate paperwork for laboratory pick-up Performs urine drug screens, using proper chain of custody; ensures preparation for pick-up and shipment to appropriate laboratory Maintains exam rooms, lab area and treatment rooms clean and stocked, maintaining inventory of supplies and re-orders as needed Assists in medical record maintenance by keeping health, administrative, and program records onsite, safeguarding confidentiality of employee health information Performs front office clerical duties such as answering telephones, check-in, check-out and record processing Dispenses medications as directed by practitioner and in accordance with state regulations Maintains and operates all clinical equipment, including calibration and record keeping in accordance with current policy and procedures Performs ancillary testing and tasks as ordered by the Center Medical Director ( PFT, EKG, injections, audiograms, blood draws) in accordance with established policies and procedures Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs Ensures accuracy when completing and executing tasks such as; drug screens, DOTs, bandaging, dressings and performing quality assurance checks Ensures accurate, concise, timely and complete documentation of results and paperwork Provides an excellent, compassionate and warm patient experience regardless of patient volume Ability to manage time, prioritize and multi-task in a busy environment Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate Ability to consistently deliver quality care in a busy clinical environment Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values Listens to and understands internal and external client needs in order to act and address Committed to personal excellence and understands how daily work contributes to center operation as a whole Holds self and others accountable. Is willing and able to assist others in order to achieve results This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor’s Degree in Nursing from an accredited college or university or Graduate of an accredited Registered nursing program Current registration/license in the state where employed Successful completion of UDS, BAT, PFT, FIT, certification Job-Related Experience Customarily at least one year of demonstrated experience in occupational health nursing or related field Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated knowledge of occupational medicine requirements (state specific) Demonstrated working knowledge of clinical operations Demonstrated ability to train medical assistants under the direction of the Center Medical Director Demonstrated excellent communication skills Demonstrated willingness to participate in Continuing Medical Education Additional Data This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer , including disability/veterans
